<\/p>
The startup Rail-Flow welcomes a new client.<\/p>
The startport startup Rail-Flow has acquired duisport agency GmbH (dpa) as a client and has since been supporting the subsidiary of Duisburger Hafen AG (duisport) in preparing proposals. With Rail-Flow’s Rail Offer Management, the proposal process is digitized and simultaneously made more efficient. <\/em><\/p> Containers, general cargo, or bulk goods: Goods are transported worldwide via the Port of Duisburg. dpa is the central sales company of Duisburger Hafen AG for intermodal transport services. <\/p> This also includes sales tasks, such as creating “last mile” offers for shunting services between the Duisburg marshalling yards, such as Duisburg-Rheinhausen or Duisburg-Ruhrort Hafen, and the terminals or sidings of the port users. “Our goal was to reduce manual effort in proposal creation through automated data provision and thus shorten the overall proposal process,” says Fabian Pfingsten, member of the dpa management board. <\/p> <\/p> Rail Offer Management reduces workload and shortens proposal processes<\/strong><\/p> Rail-Flow developed Rail Offer Management, a CRM system tailored to the needs of freight railways. This solution was set up according to dpa’s specified requirements and needs. As a result, dpa now creates and sends proposals to clients digitally and significantly more efficiently than before. With the introduction of the new system, data from previous inquiries and proposals are now also accessible at any time. “Rail-Flow’s Rail Offer Management provides an overview of the entire proposal process and the status of proposals in a single dashboard. It creates a digital single-point-of-truth and ensures compliance for the company,” says Jonas Lilienthal, Senior Manager Sales & Business Development at Rail-Flow. <\/p>